Terms & Conditions 

Booking & Payment Terms

• A non-refundable appointment fee is required to confirm your booking.
• Certain treatments may require full payment in advance.
• Bookings are not confirmed until the required payment or deposit has been received.
• All payments — including deposits, appointment fees, and full payments — are strictly non-refundable and non-negotiable.
• Payments must be made at the time of booking via the Fresha link
• Please note: Payments made using PayPal 0% finance are non-refundable under any circumstances.

Cancellations

• Cancellations made with 48 hours’ notice will incur a 50% charge of the total treatment cost.
• If you cancel less than 48 hours before your appointment or fail to attend, your appointment fee will be forfeited. In other words, the fee is kept by the business as a penalty for late cancellation or no-show. You won't get it back, and it won't count as credit.
• Same-day cancellations will be charged at 100% of the treatment cost.

Late Arrivals

• Please arrive on time. If you are more than 10 minutes late, Your treatment may be cancelled or reduced in duration, and your appointment fee will be lost.

Refund Policy

• All deposits are non-refundable unless explicitly stated otherwise.
• Cancellation fees apply as follows:
• Within 24 hours of the appointment: 100% of the treatment cost
• Within 48 hours: 50% of the treatment cost
  

By booking an appointment, you confirm that you have read, understood, and agreed to these terms.